Review of People Practices
Below is an outline of some of the issues we address and assessments we make in order to fully review perioperative services operations from the perspective of the people involved.
Quality Clinical Services
A major component of a department review focuses on the quality of the program. A member of our team will observe surgeries to see how consistently the department addresses National Patient Safety Goals, AORN Recommended practices, and infection prevention activities. A team member will also review practices within your sterile processing department to ensure you are adhering to all regulatory standards and recommended practices. Our assessment is comprehensive and includes review of all the policies, procedures, processes and controls that lead to excellence.
Of course financial performance is always a concern and an objective measure of a surgery department’s successful operations. Alpha Consulting Group, Inc. compares productivity to national benchmarks, reviews supply utilization, preference list systems, room utilization and turnover time.
Employee morale and retention are key indicators of a healthy operating room. Alpha Consulting Group, Inc. performs staff interviews, reviews performance appraisals and assesses your competency review process.
Finally, Alpha Consulting Group, Inc. looks at your market and identifies opportunities for additional growth in volume and revenue.
The Value of a Thorough Assessment
It is obvious that a thorough assessment provides valuable information to continue service improvements over the long term. But it may be a valuable short-term solution as well since an obvious problem does not always stem from a directly-related source. An issue in an unrelated area can impact results in another.
Consider the following value added services when making your decision regarding the assessment:
Healthcare People practices